Privacy and Cookie Policy

1. Introduction

Welcome to villamikaela.com (“we,” “us,” “our”). We are committed to safeguarding your privacy and ensuring that your personal data is protected. This policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you make a booking or contact us, we may collect personal details such as your name, email address, phone number, country of residence, and any other information you provide.

• Usage Data: We automatically collect information about your interaction with our website, including IP addresses, browser type, pages visited, and the time and date of your visit.

• Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

3. How We Use Your Information

We use the collected information for various purposes:

• To Process Bookings: Manage and confirm your reservations, process payments, and communicate with you about your stay.

• To Improve Our Services: Analyze usage patterns to enhance website functionality and user experience.

• To Communicate: Send you updates, promotional materials, and other information related to our services, provided you have opted in to receive such communications.

• To Comply with Legal Obligations: Ensure adherence to applicable laws and regulations.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or conducting our business.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of any inaccurate or incomplete data.

• Deletion: Request deletion of your personal data, subject to certain legal obligations.

• Objection: Object to the processing of your personal data under certain circumstances.

• Withdrawal of Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [contact information].

7. Cookie Policy

Our website uses cookies to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with this policy.

Types of Cookies We Use:

• Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information such as page visits, time spent on pages, and error messages encountered. This data allows us to improve our website’s functionality and user experience.

• Functional Cookies: These cookies allow the website to remember your preferences (such as language selection or login details) to provide a more personalized experience.
• Advertising and Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you. They also help limit the number of times you see an ad and measure the effectiveness of advertising campaigns. We may use third-party advertising services that place these cookies.

8. Managing Cookies

You have the option to control and manage cookies in various ways:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these options in the “Settings” or “Preferences” menu of your browser.
• Opt-Out Links: Some third-party services we use provide opt-out mechanisms. You can find these links in their respective privacy policies.
• Blocking Cookies: If you choose to block certain cookies, some features of our website may not function correctly.

For more details on how to manage cookies, visit [Your Cookie Management Page] (if applicable).

9. Third-Party Services and Links

Our website may contain links to third-party websites, plugins, and services. If you click on these links, you will be directed to their respective websites. We are not responsible for the privacy practices of these third parties and encourage you to review their policies before providing any personal data.

10. Payment Processing

We use Stripe for online payments, which require full payment at the time of booking. For bank transfers, a 30% deposit is required to secure the booking, with the remaining balance to be arranged directly with the owner. Stripe’s payment processing is handled securely, and your financial details are not stored on our servers. Please refer to Stripe’s Privacy Policy for more information on their data handling practices.

11. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. If you request the deletion of your data, we will remove it unless legal requirements prevent us from doing so.

12. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy and Cookie Policy or wish to exercise your rights, please contact us at:

1. info@villamikaela.com
2. +30 6987781333
3.